Privacy Policy | Milton Home Appliances

Welcome to Milton Home Appliances. We are committed to protecting your privacy personal information. This Privacy & Policy outlines how we collect, use, store, and protect your data when you visit our website or purchase our products.

1. Privacy Policy | Information We Collect 

When you use our website, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Pages visited and browsing behavior
  • Device information and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including payment processing and shipping
  • To communicate with you about orders, returns, and customer support
  • To improve our website by analyzing user behavior
  • To send you promotional emails (only if you opt-in)
  • To comply with legal and regulatory requirements

3. How We Protect Your Information

We take the security of your personal data seriously and implement the following measures:

  • Secure payment gateways to process transactions
  • Encryption and firewall protection to prevent unauthorized access
  • Limited access to personal data within our organization
  • Regular security audits and compliance checks

However, while we take reasonable steps to protect your information, no website or internet transmission is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We also operate as a seller on third-party marketplaces (Amazon.in, Flipkart, Zepto, Blinkit); when you place an order through these platforms, your order information is processed by the marketplace under their own privacy terms before being shared with us for fulfilment. We may share your data with:

  • Shipping partners to deliver your order
  • Payment processors to complete transactions
  • Legal authorities if required by law
  • Third-party service providers for marketing, analytics, and customer support

All third parties are required to maintain the confidentiality and security of your data.

5. Cookies and Tracking Technologies

We do not sell, rent, or trade your personal information. We also operate as a seller on third-party marketplaces (Amazon.in, Flipkart, Zepto, Blinkit); when you place an order through these platforms, your order information is processed by the marketplace under their own privacy terms before being shared with us for fulfilment. We may share your data with:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Improve marketing efforts based on user behavior

You can manage cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Correct or update any inaccuracies
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us at info@miltonhomeappliances.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and continued use of our website after changes are made constitutes acceptance of the updated policy.

9. Contact Us

Data Retention
We retain personal data for as long as required to fulfil the purposes described above, and thereafter for the longer of:

8 years from the end of the relevant financial year, per Section 128 of the Companies Act 2013
72 months from the due date of the relevant return, per Section 36 of the Central Goods and Services Tax Act 2017

After the applicable retention period, personal data is securely deleted or anonymised, except where active legal hold or pending dispute requires extended retention. You may request earlier deletion of your data subject to these statutory obligations by contacting us at info@miltonhomeappliances.com.

If you have any questions about this Privacy & Policy or how we handle your data, please contact us:

📧 Email: info@miltonhomeappliances.com
📞 Contact: +919355645866
📍 Address: Hydro valves - 1st floor, Building No B4,Street Number , 71/7, Rama road industrial Area -110015